Questions about SC Johnson Products

From Mrs. S A Royle in the UK about Problems with her Glade Product

I bought a senser glade air freshener 22cnd Dec. i hoped it would keep all cooking smells away over the Christmas period. But on 30th Dec the batteries are working but No scent comes out. i checked the refill and found it is empty already. Surely it should last more than 8 days. For the price i would expect it to last at least a month. i am very disappointed. - Mrs S.A Royle.UK

Hello Mrs. Royle – Thanks for stopping by the site.

We’re sorry you’re disappointed with your Glade® product. We would like to talk with you more about what’s happening and see if we can come up with a solution.

Since you are in the U.K. and using a U.K. product, the best contact will be our operation there. You can call them toll free at 0800 353 353. Or, you can email them directly at ask.uk@scj.com.

We hope this helps! And, again, we appreciate you writing and apologize for your frustration!

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